Why on-site service is so special?

Why not just bring your machine in for depot service?

Cost comparisons
Give or take $5, our on-site rate is approximately the same as the hourly rate of technicians at two local major electronics stores - and you won't need to stand in line either!

No Disassembly Required:
No need to worry about taking your system apart and disconnecting all those cables.

Don't Transport Heavy Components:
Depending on the problem, the technician will often need to see your complete system, including your monitor, and that's a lot to carry.

No Transportation Risks:
Rough transportation can cause damage to fragile components. It's best to leave the machine where it is.

Save Time:
Depot service often requires you to leave your machine for days or even weeks and that is usually not acceptable.  With on-site service you will be up and running in much less time, and our technicians will respond to your call within one business day at the latest.

Security Issues: 
You might have sensitive data on your system that you do not wish to have others look at. With on-site service you can watch as your machine is being serviced. This also lets you keep track of exactly what has been done, and how long it took.

Pickup and Delivery Service:
Sometimes we find that a computer needs more diagnostics time and requires parts and service that we can't perform on an onsite service call.  We will then take the computer back to our store for you.  When the repairs or services have been completed, we will deliver the computer back to your business or home.  We will give you a full estimate in advance of the repair cost before we fix the your computer including parts, labor and travel time.

We have a 10 mile limitation on the above services and charges.  Please e-mail us or call for details of our on-site service.

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